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Terms & Conditions

Please see below our standard Terms and Conditions for both our bottle and mains connected water cooler rental agreements and 7 day free trial offer.

bottle coolers

  1. In this contract ‘Hepscott’ means Hepscott Water Systems Ltd, of Morpeth, Northumberland and ‘the client’ means the company, firm or individual named in the attached order form.
  2. Hepscott shall supply and the client shall take on hire the watercooler and any ancillary equipment described in the order form (‘the equipment’).
  3. The equipment means the property of Hepscott.
  4. The initial rental shall be the amount stated in the order form and shall be paid annually/monthly in advance. The first annual/months rental shall be paid on the signing of this contract.
  5. The minimum rental period is 12 months and the client cannot terminate this contract during that period.
  6. At the expiration of the minimum rental period the Client can terminate this contract by giving notice in writing to Hepscott not less than 30 days prior to such expiration.
  7. Unless terminated at the expiration of the minimum rental period this contract shall continue for successive periods of 12 months but each party shall have the right to terminate the contract by giving notice in writing to the other not less than 30 days prior to an anniversary of the commencement of the contract.
  8. On termination of the contract by whatever means and for whatever reason Hepscott shall have the right to re-take possession of the equipment and for that purpose to enter the client’s premises.
  9. Hepscott shall have the right to increase the amount of rental payable by the client on each anniversary of the commencement of the contract. Any increase shall be paid with effect from the relevant anniversary but upon being notified of a proposed increase the Client shall have the right to terminate the contract by giving 30 days notice in writing to Hepscott.
  10. Hepscott shall:-
    1. Supply and install the equipment in accordance with the Clients order.
    2. Supply the client with mineral water and accessories as ordered by the client from time to time on such terms as to the delivery as shall be agreed.
    3. Provide a sanitising service for the equipment at no extra cost to the client in accordance with Hepscott’s standard procedure for the time being.
    4. Repair or replace the equipment if it fails to function satisfactorily due to an inherent defect or to faulty manufacture/installation.
    5. Repay the cooler deposit upon expiry of this agreement.
    6. Dispose of the cooler at the end of its life according to EU legislation as per the WEEE Regulations (Waste Electrical & Electronic Equipment Regulations).
  11. The Client shall:-
    1. Duly pay the rental for the equipment.
    2. Pay all invoices raised by Hepscott with the client within 30 days of the date of invoice.
    3. Use the equipment only in accordance with the manufacturers operating instructions and only for the purpose for which the equipment is designed and in the event with all due care.
    4. Use only bottled water supplied by Hepscott.
    5. Notify Hepscott immediately in the event that the equipment shall fail to function satisfactorily.
    6. Be responsible for the hygiene of any equipment including changing bottles, emptying drip trays and wiping splash panels and collars at each bottle change.
    7. Not remove the equipment from the client’s premises.
    8. Indemnify Hepscott against loss sustained by Hepscott on account of the loss of or damage to the equipment other than damaged caused by an inherent defect or faulty manufacture/installation or fair wear and tear.
    9. Pay the refundable deposit as stated overleaf.
    10. Pay the environmental charge as stated overleaf according to EU legislation as per the WEEE Regulations (Waste Electrical & Electronic Equipment Regulations).
  12. If the client shall break any of its obligations under this contract Hepscott shall have the right to terminate the contract without notice and to remove the equipment for the Client’s premises.
  13. Hepscott limit their liability to sums paid by the client under the rental agreement at the date of claim. Hepscott shall not be liable to the client by way of indemnity contribution or by reason of breach of contract for any loss of profit or of any indirect, consequential or economic loss that may be suffered by the client. Nothing under this Agreement shall be taken as excluding Hepscott’s liability for personal injury or death.
  14. This Agreement and all documents referred to herein constitutes the entire agreement between the parties with respect to the subject matter and supersedes all previous agreements, undertakings representations warranties and understandings between parties.

mains connected coolers

HEPSCOTT AGREES:-

  1. To supply a P.O.U. (Point of Use) System to the client on a rental basis for a fixed period as shown overleaf, after expiry of which it will automatically continue for rolling periods of 12 months unless and until one party gives the other at least 30 days notice of termination of the agreement to expire on any anniversary after the initial duration
  2. Rental payable in advance – amount as stated overleaf.
  3. To repair or replace the P.O.U. System should the need arise.
  4. To provide a 6 monthly service at no extra cost unless stipulated overleaf.
  5. That it may assign its contract with the customer to any person.
  6. To repay the cooler deposit upon expiry of this agreement
  7. To dispose of the cooler at the end of it’s life according to EU legislation as per the WEEE Regulations (Waste Electrical & Electronic Equipment Regulations).

CLIENT AGREES:

  1. To rent a P.O.U. System in accordance with clauses 1 and 2.
  2. To pay for Hepscott products/services within 30 days from date of invoice.
  3. To use the P.O.U. system in the manner recommended.
  4. To notify Hepscott immediately should any problem arise.
  5. That the ownership of the P.O.U. System remains with Hepscott.
  6. That they will be responsible for the hygiene of the P.O.U. System including emptying driptrays, wiping and cleaning the panels and taps – ensuring no abrasive materials or substances are used.
  7. That they will keep the P.O.U. System in good working order and condition as per clause 11 and to protect it from any abuse or damage and not to remove it from the location. In the case of loss or damage the client will pay for any repairs to or replacement of the equipment other than those arising from faulty equipment or normal usage.
  8. Hepscott limit their liability to sums paid by the client under the rental agreement at the date of claim. Hepscott shall not be liable to the client by way of indemnity contribution or by reason of breach of contract for any loss of profit or of any indirect, consequential or economic loss that may be suffered by the client. Nothing under this Agreement shall be taken as excluding Hepscott’s liability for personal injury or death.
  9. This Agreement and all documents referred to herein constitutes the entire agreement between the parties with respect to the subject matter and supersedes all previous agreements, undertakings representations warranties and understandings between parties.
  10. To pay the refundable cooler deposit as stated overleaf.
  11. To pay the environmental change as stated overleaf according to EU legislation as per the WEEE Regulations (Waste Electrical & Electronic Equipment Regulations).

7 day free trial offer

A free trial is offered on mains connected water coolers, subject to the services (mains water and electricity) being accessible and is entirely at the discretion of the Hepscott Water Systems engineer, after carrying out an initial free site survey.

The customer agrees to keep the water cooler in good condition and use it in a careful and proper manner and to be responsible if any damage is incurred while the water cooler is installed at their premises.

Business to Business Pricing

Any prices displayed on our website are intended for supply of goods and services to businesses and exclude VAT.